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Contact Us

Contact Jewel Standard House

For questions about an order, product, delivery or return, please contact us, and we’ll be happy to help.

Email: info@jewelstandardhouse.co.uk

Telephone: +44 7467 466965

Business address: 62B Kingsholm Road, Gloucester, England, GL1 3BQ, United Kingdom

Please note:

Jewel Standard House is an online-only business.

We do not offer customer visits, collections or appointments at this address.

Frequently asked questions

We offer a 30-day return period from the date of delivery. Items must be returned in the condition in which they were received and in accordance with our Returns & Refunds Policy.

Personalised, customised or specially altered items may not be eligible for change-of-mind returns. This does not affect your statutory rights if an item is faulty or not as described

Orders are normally processed within 1–2 business days. UK delivery via Royal Mail typically takes a further 2–4 business days, giving an estimated total delivery time of 3–6 business days.

Our jewellery comes from a wide range of makers, countries and eras. As we specialise in pre-loved and vintage pieces, the original place of manufacture varies from item to item. Where known, maker, hallmark and origin information is included in the individual product description

UK delivery is free on orders over £100. Orders under £100 are charged £3.80. Any applicable delivery charge will be clearly shown at checkout before payment.

Our Story

Who We Are

The Jewel Standard House Story

Honest Jewels. Fair Price.
Jewel Standard House is a family-owned jewellery boutique based in Gloucester, UK, specialising in hand-selected pre-loved sterling silver, gold, gemstone and diamond jewellery.
Every piece is chosen for its quality, character and timeless appeal, then carefully inspected, professionally cleaned and prepared, ready to be worn and loved again.
We believe pre-loved jewellery deserves another chapter, and we’re proud to offer beautiful pieces at fair prices while giving them a new life.

Hand-Selected & Professionally Prepared
Each item is individually selected, checked and professionally cleaned. Where needed, minor repairs are carried out to help preserve the piece for its next owner.

Our Commitment to You
We believe in Honest Jewels. Fair Price. Thank you for supporting our small business and choosing a more sustainable way to enjoy fine jewellery

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